At Enlife Capsure, a valued part of the QuickStart 24 Group, we are committed to providing a seamless and transparent experience for our users. Our Cancellation and Refund Policy aims to outline the guidelines governing the return and exchange of products and services.
Our policy allows for returns and exchanges within 15 working days from the date of purchase. This time frame ensures that our users have ample opportunity to assess and evaluate their investment.
Contact Us: Reach out to our dedicated customer support team at firstname.lastname@example.org. Provide details about your purchase and reason for return or exchange.
Approval Process: Once your request is received, it will undergo an approval process. You will be notified of the status of your request promptly.
Upon approval, our standard refund processing time is 25 working days. This time frame allows for a thorough review of the transaction and ensures accurate processing.
Refund Method: Refunds are typically processed through the original payment method used during the purchase.
Product/Service Condition: Returned products/services must be in their original condition and packaging.
Exclusions: Certain products or services may be excluded from our standard return policy. This information will be clearly communicated during the purchase process.
If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact our customer support team at email@example.com or WhatsApp 99042 12345.